1. General
Inochi Agency values your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
2. What Information Do We Collect?
- We collect personal data when you:
- Fill out a contact form
- Book a consultation
- Use our chatbot or website
- Subscribe to our newsletter
Examples of collected data:
- Name
- Email address
- Phone number
- Company name
- IP address (via cookies)
3. How Do We Use the Information?
We use your data to:
- Respond to your inquiries
- Deliver requested services
- Send relevant information (e.g., newsletters, quotes)
- Improve our website and user experience
- Provide personalized support via chatbot
- Automate customer communication via CRM systems
- Analyze traffic and behavior with Google Analytics
4. Data Retention
We store your data for as long as necessary for its purpose. You may request deletion of your information at any time.
5. Third Parties
We do not share your personal data with third parties without your consent – except when required by law or necessary to deliver our services.
Examples of trusted service providers:
- Google Analytics
- CRM tools
- Chatbot platforms
- Email services
When logging in with OAuth (e.g., Google login), we only access certain basic information, and never passwords or sensitive details.
6. Cookies
We use cookies to:
- Understand how visitors use the website
- Improve functionality and user experience
- Analyze visitor statistics via Google Analytics
You may disable cookies in your browser if you wish.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- File a complaint with the Swedish Authority for Privacy Protection (IMY)
Contact us via email if you wish to exercise any of these rights.
8. Contact Information
If you have questions about our privacy policy:
kontakt@inochi.se
Sweden, Uppsala
